Legal

Privacy Policy

Last updated: January 2025

1. Introduction

Grid Digital Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our website and services, you consent to the practices described in this policy.

2. Data Controller

Grid Digital Inc. is the data controller for personal information processed through our website and services.

Contact: admin@griddigital.dev

3. Information We Collect

We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our services.

A. Information You Provide

Contact Information: Name, email address, phone number, and mailing address.

Business Information: Company name, job title, and project details.

Financial Information: Payment details and billing addresses for transaction processing.

Communications: Content of messages sent via support channels, forms, or email.

B. Information Automatically Collected

When you access our website, we may collect certain information automatically, including:

Basic Identifiers: Device ID, IP address, and unique identifiers.

Device Information: Browser type, operating system, display/screen size, time zone, and language settings.

Usage Data: Pages visited, referring URLs, date and time stamps, and clickstream data.

Location Info: Estimated general location (country/city) based on IP address.

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Process transactions and manage client accounts.
  • Communicate with you regarding your projects, updates, and support requests.
  • Monitor and analyze usage and trends to improve our website and user experience.
  • Detect, prevent, and address technical issues, fraud, and security breaches.
  • Comply with legal obligations and enforce our Terms of Service.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information.

Necessary Cookies: Essential for the website to function properly (e.g., page navigation, access to secure areas).

Preference Cookies: Enable the website to remember information that changes the way the site behaves or looks (e.g., preferred language).

Statistics Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.

Marketing Cookies: Used to track visitors across websites to display ads that are relevant and engaging.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, data analysis).

Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

Business Transfers: In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

7. International Data Transfers

Your information may be transferred to, processed, and stored in countries other than your country of residence, including servers located in the United States or other jurisdictions where our service providers operate. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this policy.

8. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access: Request a copy of the personal information we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete information.

Right to Deletion: Request the deletion of your personal information ("Right to be Forgotten").

Right to Restrict Processing: Request the restriction of processing your personal information.

Right to Data Portability: Request a copy of your information in a portable format.

Right to Object: Object to processing of your personal information for direct marketing or legitimate interests.

Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, please contact us at admin@griddigital.dev.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Grid Digital Inc.

Email: admin@griddigital.dev